(TTY call 711) Medicare Prescription Drug Plan Members Contact Usīlue Shield of New Jersey Three Penn Plaza East There are several ways to contact us so we can help you resolve your question or issue. You may file a complaint or concern at Medicare Complaint Form Medicare Complaint Form .Eligibility Information & Enrollment Instructions The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances and information requests. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. The Blue Cross® and Blue Shield® names and symbols are registered marks of the Blue Cross Blue Shield Association. The Benefit of Blue℠ is a service mark of the Blue Cross Blue Shield Association. All are independent licensees of the Blue Cross Blue Shield Association. ![]() Communications are issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. Medicare Supplement plans are provided by Horizon Insurance Company. Products are provided by HIC and/or Horizon NJ Health. Enrollment in HIC Medicare products and/or Horizon NJ TotalCare (HMO D-SNP) depends on contract renewal. Horizon NJ TotalCare (HMO D-SNP) is an HMO Medicare Advantage Dual Eligible Special Needs plan with a Medicare contract and a contract with the State of New Jersey Medicaid Program. Horizon Insurance Company ("HIC") has a Medicare contract to offer HMO, HMO-POS, PPO and Part D Medicare plans, including group-Medicare Advantage plans and group Part D Prescription Drug plans. Your order will be shipped directly to your door at no cost to you. Mail: fill out and mail one of the order forms provided in the catalog.The Catalog has personal health items, including dental care, first aid kits, heat wraps, sleep aids, blood pressure monitors, vitamins and more! A full list of items is available in the OTC Benefit Catalog.īe sure to use your benefit amounts before the end of every quarter (March, June, September and December). OTC Benefit CatalogĮvery three (3) months you will receive an additional $270 credit (up to $1,080 yearly) to shop from the OTC Benefit Catalog. * The benefits mentioned are part of a special supplemental program for the chronically ill. ![]() If you have issues or your service provider does not accept the card, please call Horizon EXTRA Benefits Card Member Services at 1-80 (TTY 711) or visit. If your benefit does not cover the full amount, contact your service provider to submit an alternate payment option. Online: Go to your utility provider’s website and use it to make a payment online.Mail: Enter the card number as a form of payment on your billing statement and return it to your utility provider.Phone: Call your utility provider and use the card as a form of payment.Gasoline from a gas station is not included. Utilities are the basic services for your home or apartment, like water, electric and gas. Utility benefit*Įligible members also get an extra $75 per quarter (every three months), $300 per year, on your Horizon EXTRA Benefits Card for utilities, if you qualify. Once you become eligible, you will be able to use your OTC Benefit Card to purchase select healthy foods at the start of the next quarter. Reach out to your Care Manager or call Member Services to find out if you qualify. Members will have the ability to purchase fresh fruit via Farmbox and online through a retailer. Members who qualify as chronically ill and participate in the Care Management program can use their Horizon EXTRA Benefits Card to purchase food and produce. Special food benefit for eligible members* You must use your credit amount before theĮnd of each three-month period. Important: Any unused balance will not rollover. ![]() For a full list of participating retailers and covered items, visit or call 1-80 (TTY 711). Visit or call 1-80 (TTY 711) for home delivery at no cost to you.Įligible items up to your available balance amount will be covered. Pay for your items at the cashier, not the pharmacy window. That’s up to $1,600 a year to buy personal health items from stores like Walmart, Walgreens, CVS, Dollar General, ACME, Rite Aid and more. Your Horizon EXTRA Benefits Card is pre-loaded on the first of every quarter (January, April, July, October) with a $400 allowance that you can use to purchase OTC and health-related items from participating retail stores. Eligibility Information & Enrollment Instructions
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